The Rain Computers RainCare 3 Year Tech Support and Warranty
will help protect your investment with 3 years of world-class technical support and hardware warranty service for your Rain computer! Whenever you have questions Rain is there to help keep your computer running like the finely tuned instrument it is. On the phone, through the RainCare Help Desk or with RainCare Remote Login Support, Rain has got your back so you can get back to work.
Protection for your hardware
Your Rain includes a complimentary one year hardware warranty designed to protect your investment. And, you can extend your warranty and tech support to a full 3 years from the original date of your computer's purchase for some extra peace of mind.
RainZone Internet Safe Zone
RainZone is a virtual computer that comes free with your Rain. Just click a button and RainZone Internet Safe Zone comes to life. Surf, download and chat as much as you want. If you get a virus, just close RainZone and it's gone. Next time you open it, clean slate. It's like two computers in one.
RainCare Help Desk
Your RainCare Help Desk is open 24 hours a day. Just give us a bit of information and a RainCare Technician will get back to you ASAP with some answers. Rain will keep track of your issue and see it all the way through, then touch base with you to make sure everything is ok.
RainCare Remote Login Support
The days of sending your computer back to the factory for every little thing are long gone. Now you can just invite a RainCare Technician to log into your Rain computer remotely to diagnose your issue, fix it and get you back in the creative zone fast! Don't worry, it's totally secure.
Your Rain Computer includes a recovery solution to get you back up and running in the event of a small disaster. But rather than just resetting your computer, RainCare Recovery actually re-tunes your system for creative computing so you can get right back to work.