Quality Would you consider this product to be made well? How dependable? Well....its a screw...so...but it is made from the materials it needs to work. Reliability How has it stood up over time? It lasts a long time....and continues to work...my Wolfgang is a 1998 model...and it is still smooth as ever. General Your general opinion of this product. Well....a little costly for a screw and a spring..I am positive it cost .95 cent to make and package....but I have one on my Wolfgang and wanted one for my Charvel So-Cal. EASY TO INSTALL AS LONG AS YOU FOLLOW DIRECTIONS....honestly took 5 minutes and I was ready to play...YOUTUBE AN INSTRUCTION VIDEO.. Playability and Feel How does it feel, Heavy, Fast, Chunky? How was the neck? Are the controls easy to get to while playing? Can't even tell its there...just make sure your bridge is adjusted correctly so that is doesn't dig a hole in your guitar body!!!!....also if you install it right, it is smooth to switch the tunung. Tone Bright and snappy? Dark and smooth? Were the pickups hot, mellow, thick, thin? Hits D tuning, so you dont have to tune before those certain songs or change guitars when you play those Creed songs... Finish How did the stain or paint job look? Buy the chrome....cause the black wears down too fast from always putting your grubby fingers on it...looks kinda cool on your guitar anyway. Action How was the action out of the box? You have to stabilize, flush, or block your trmelo...if you don't, it will fall so far out of tune that you won't be able to use it.