Quality Would you consider this product to be made well? How dependable? Although the outer shell is plastic it appears to be well made & built to last a while. It's over all appearance is more than what one might expect for a unit in this price range. Features What do you consider to be the best features of this product? What features would you add to this product if you could? The fact that you can hook your studio monitor speakers, desktop speakers, CD/tape & more up to this unit is great! Plus you get the talk back function with the built in mic! Also you can utilize more than 1 set of head phones. "WOW" Ease of Use How easy is this product to use? How easy is the product to use with other products? Did it take long for you to learn to use this product? Was the manual helpful? How playable do you consider this product to be? Most should be able to quickly figure out how to hook this unit up. Most will probably not even need the manual, it's that easy! All inputs & outputs are clearly marked & functions are intelligently divided into sections which makes operation pretty simple. Sound How is the tone? The unit doesn't seem to alter what you are actually monitoring in any way hence what you here is accurate, even when listening through the head phone jacks. Reliability How has it stood up over time? Haven't had it that long so I cannot speak about it's reliability however I have other products from Behringer that have been very reliable so I expect this product will be no different. General Your general opinion of this product. Love it! It looks good, does exactly what it's supposed to do & most importantly for me, I feel it is well worth the asking price!