Quality Would you consider this product to be made well? How dependable? This is very well made and well worth the money. Reliability How has it stood up over time? This is a little tank. This very well built and will be around fro a very long time to come. General Your general opinion of this product. This is the tube quality tone I have looking for in a tube amp. Playability and Feel How does it feel, Heavy, Fast, Chunky? How was the neck? Are the controls easy to get to while playing? Tone Bright and snappy? Dark and smooth? Were the pickups hot, mellow, thick, thin? Finish How did the stain or paint job look? The finish is a standard black tolex coupled with the Blackheart logo, awesome. Action How was the action out of the box? It took me longer to open the box and get it out than it did to plug it in and start to play.