American Musical Supply
American Musical Supply
1-800-458-4076
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Item Reviews for: ESP LTD EC1000T CTM Traditional Electric Guitar  -  ESP EC1000TCTM LIST

This isn't a review for the EC1000, it's a review for their customer service!!!
By: from unkownlocation85382      Submitted: 3/29/2013

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Quality Would you consider this product to be made well? How dependable? First of all I have purchased from American Musical before and havent really had any issues until now. I received the Spring 2013 catalog in the mail and noticed they had the LTD EC series with the 8 payment program. When I called their customer service I received a rude young girl on the phone. I asked about the 8 payment on the EC1000 and I was told it was a typo, which was made on all three models they showed in the catalog. I understand that accidents happen so I asked if they would honor the payment plan, I was rudely told no. It's not like I was asking for a break on the price or anything. I was just asking them to make good on their advertisement. To top it all off she hung up on me while I talking. LOL. For a company that talks about great customer support, this is a poor reflection. I will definitely be taking my business to Zzounds.com from now on. They have great prices and great customer service.
We have a winner !
By: Patrick from Warner Robins, Georgia USA      Submitted: 5/21/2011

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Would you consider this product to be made well? How dependable? At this price point I consider this a well made axe. I dont mind having to make a cheap repair if its going to give me the tone of a $4K gibson. Any repairs were under $20.00 I plan on upgrading the electronics to the newer EMG solderless type. General Your general opinion of this product. I have alot of experience with the EC Ltd line. I have owned 4 to date. I have alwys been satisfied, however read on. Tone Bright and snappy? Dark and smooth? Were the pickups hot, mellow, thick, thin? Warm, thick Les Paul tone from some great american pickups ! I use mesa amps so my tone is dark anyway. Excellant sustain. Finish How did the stain or paint job look? Awesome finish, and I have the black CTM.
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