American Musical Supply
American Musical Supply
AMS Advantage
American Musical Supply
Item Reviews for: ESP LTD EC1000T CTM Traditional Electric Guitar  -  ESP EC1000TCTM LIST

This isn't a review for the EC1000, it's a review for their customer service!!!
By: from unkownlocation85382      Submitted: 3/29/2013






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Quality Would you consider this product to be made well? How dependable? First of all I have purchased from American Musical before and havent really had any issues until now. I received the Spring 2013 catalog in the mail and noticed they had the LTD EC series with the 8 payment program. When I called their customer service I received a rude young girl on the phone. I asked about the 8 payment on the EC1000 and I was told it was a typo, which was made on all three models they showed in the catalog. I understand that accidents happen so I asked if they would honor the payment plan, I was rudely told no. It's not like I was asking for a break on the price or anything. I was just asking them to make good on their advertisement. To top it all off she hung up on me while I talking. LOL. For a company that talks about great customer support, this is a poor reflection. I will definitely be taking my business to from now on. They have great prices and great customer service.