Your general opinion of this product.
Very disappointed. I've collected many guitars over 40+ years of playing including a Rickenbacker 360-12, Gibson SG's, Fender Tele's and Strat's,a Takamine, Ibanez RG, etc. I've never received a "new" guitar in this kind of damaged condition before. As an active musician and collector, I was really excited to add this guitar to my "family". It was a great looking guitar and seemed well made except for this defect. I hope this is not an indication of the way Gibson is doing business today.