First one was bad but the second was great
By: Jayshon from Winston-Salem N.C.
Your general opinion of this product.
I love my picovalve. Let me rephrase that I love my second picovalve. The first one was doa and I unfortunately was given a real hard time from associate I talked to about my amp not working when i received it. She told me that i must not have it hooked up correctly. I assurred her that i have owned numerous tube amps and know how to hook up a speaker cable and a power cord. I just wanted another amp but she really treated me badly. REAL sarcastic. I never ever write reviews or complain about customer service but this lady told me she wasnt gonna argue with me that i must have done something to damage it. I was finally able to talk to a supervisor who was sweet as she could be a immediately shipped me another amp. The second one is the bomb it works great. I love being able to use pretty much any tube i want in it. This is my second jet city and for the money they cant be beat. I just have second thoughts about ordering from this company after being verbally abused by an employee.
Would you consider this product to be made well? How dependable?
Jet city is designed by Soldano so you know its built well. Its been great the three months i have owned it.
Playability and Feel
How does it feel, Heavy, Fast, Chunky? How was the neck? Are the controls easy to get to while playing?
How has it stood up over time?
Reliable as a toyota.