Quality Would you consider this product to be made well? How dependable? Very good quality and the thing stays in tune. Reliability How has it stood up over time? I think the construction of this guitar is very solid. General Your general opinion of this product. It's an Ovation so the low strings don't register the same tones as a full body wood guitar wood. However the construction and playability are top notch. This is the best sounding 12 string in this price range. I bought the Dean first and was extremely disappointed. Playability and Feel How does it feel, Heavy, Fast, Chunky? How was the neck? Are the controls easy to get to while playing? This thing is fast and easy. Tone Bright and snappy? Dark and smooth? Were the pickups hot, mellow, thick, thin? Tone is very good. My friend has some high dollar Martins and although this doesn't have the same Cadillac feel it can definitely hold its own sound wise. Finish How did the stain or paint job look? Looks great but sounds better! Action How was the action out of the box? The action is a little high but definitely acceptable.