Quality Would you consider this product to be made well? How dependable? Yes. Someone posted about the manual and I would have to agree. While I didn't put the rails on last I did wait until I had the unit upright before tightening them down. Features What do you consider to be the best features of this product? What features would you add to this product if you could? The wheels. Makes a difference when you have to move it a few inches or feet to get behind it for wiring. Ease of Use How easy is this product to use? How easy is the product to use with other products? Did it take long for you to learn to use this product? Was the manual helpful? How playable do you consider this product to be? It does what it's supposed to which is secure my gear. I've had no misalignments that I sometimes hear about. Reliability How has it stood up over time? Great General Your general opinion of this product. Great