Quality Would you consider this product to be made well? How dependable? Build quality is very good , detailed real nice , no sharp frets , no dead spots . Reliability How has it stood up over time? This is the only area I'm not sure of , just got it a month ago , so it wouldnt be fair to give it a full 5 on a unknown tangible yet . General Your general opinion of this product. This guitar is well made , Taylors are stiff in a good way , you dont want any "spring " in a 12 string Playability and Feel How does it feel, Heavy, Fast, Chunky? How was the neck? Are the controls easy to get to while playing? Very playable , the necks just right , string spacing works well with a pick , or my fingers . Tone Bright and snappy? Dark and smooth? Were the pickups hot, mellow, thick, thin? sounds real smooth , even , just right , nice electric sound through the P.A. , Finish How did the stain or paint job look? The finish is great , nice choice of woods too !! Action How was the action out of the box? the action was perfect for my style , right outa the box !! Very cool !