Quality Would you consider this product to be made well? How dependable? It's made well for sure, I did not find a flaw anywhere. Reliability How has it stood up over time? I've only had it a couple months, but with proper care it should last a long time. Overall Your general opinion of this product. I originally bought this as a guitar to play some fingerstyle with at home. It was a great deal on a Taylor, though lacking in "bling" and "electronics". No matter, this guitar sounds fantastic, the neck is a breeze to play on, and you can add your own pickup of your choice down the road (for those of you not already aware, Taylor drills their endpins 1/2" in case you want to install a pickup, no drilling needed. Playability and Feel How does it feel, Heavy, Fast, Chunky? How was the neck? Are the controls easy to get to while playing? Feels great, love the neck and the body size fits my playing style perfectly. Tone Bright and snappy? Dark and smooth? Were the pickups hot, mellow, thick, thin? Bright and snappy tone, well balance across all 6 strings. Finish How did the stain or paint job look? Perfect - only the top is glossy, the rest is satin. Very classy understated look. Action How was the action out of the box? Action was set to factory specs, 6/64" at the bass side 12th fret, 4/64" on the treble side. I lowered it a little bit on the bass side and it's now perfect.