Quality Would you consider this product to be made well? How dependable? The CRM-1 is very solidly built. Heavy duty construction. We use it 24/7 to monitor the audio from 4 video camera feeds and it works great. Features What do you consider to be the best features of this product? What features would you add to this product if you could? Best features are the ability to monitor 2 independent stereo channels or 4 mono...in high quality audio. Ease of Use How easy is this product to use? How easy is the product to use with other products? Did it take long for you to learn to use this product? Was the manual helpful? How playable do you consider this product to be? The unit is pretty much plug and play...very easy to use. Sound How is the tone? Excellent and accurate sound reproduction. General Your general opinion of this product. Great value for the money. All other comparible units we looked at were 3 or 4 x the price. This little baby was the perfect choice.