Help Center | Lowest Price Guarantee
Before or After the sale:
Click on the Price Match - Guarantee link under the price of the item you found a better price on. We'll match it, or refund your money - Fast.
Or call 1-800 458-4076 with the same info and one of our award winning customer service representatives will be happy to take the information from you!
• Make sure the options are the same! Is our price including case and theirs doesn't? Do they charge you for shipping or tax?
• AMS will not price match against your friends, classified ads or auctions. "My bud said he'd sell me his 'sweet new guitar' for $325. Will you match the price?" AMS's price match guarantee is only to match the price on new items offered by authorized U.S. dealers in accordance with their dealer agreements. Discontinued items, demos, items out of the box, even from authorized dealers, do not count. They cost less for a reason! But, if you find a great deal somewhere else, we'll try and match it.
• AMS doesn't price match dealers outside the U.S.
• AMS cannot match a price from a dealer who does not have the product in stock, available, and ready to ship to you. Unfortunately, sometimes unscrupulous retailers may advertise a hot product at an unrealistic price without having the product in stock. You could place the order and wait weeks to receive it and end up canceling the order. If you want to wait till the retailer has the product in stock and submit a Price Match - Guarantee form at that time, we'll do our best to match it.
• AMS will not offer price protection against other dealers who have advertised "loss leaders." Some retailers will try to attract you to buy a product by selling certain products below a reasonable price. Based on our information on dealer cost, if another vendor is advertising an item at a price below which we think they can profitably offer all their items, AMS cannot offer price protection. If you find a retailer who will sell you a product for less than what they paid for it, you should buy it, but they might not be around for long.
• AMS will not take part in bidding wars with other dealers for the opportunity to sell you a "package" of products. We price match, but we don't haggle. We're in the business of selling quality musical instruments and accessories at the lowest prices possible. Period.
• Price Matched products may not be eligible for AMS Easy Pay Plan.
• This excludes blowouts, discontinued merchandise, factory seconds, Apple products, Bose products, Rivera products, special sales, floor and demo models. Price must be printed in a local or national ad by an authorized dealer. Products must be new and factory packaged.