Return Submission Form

Returning Merchandise

Before returning any item please call 1-800-458-4076 for a Return Authorization number (RA#) or simply complete the form below, and your RA# along with any instructions will be emailed back to you. Provided it shows no sign of wear or abuse, we will refund your money. The item being returned must be packed in the product box with all original packing material and paperwork and then packed in the shipping carton. AMS has a 45-day return policy.

Defective or Damaged Merchandise

Do not accept your shipment if the package shows signs of external damage. Always inspect and test your equipment immediately upon delivery, even if you do not plan to use it right away. If you receive defective or incorrect merchandise, please call 1-800-458-4076 for a Return Authorization number (RA#) or simply complete the form below, and your RA# along with any instructions will be emailed back to you. After the item is returned to our warehouse, we will replace it.

Fields marked with an asterisk (*) are required for your request to be processed.

First Name

Last Name

Address

Country

City

State

Zip

Phone

Order # (Located in Top Left of Packing Slip)

Item Number(s) being returned, Separate multiple items with a comma (",").

Do you want to return this item to EXCHANGE for another - or - for a REFUND

Return reason

Please provide any additional information regarding your Return Request

Thank you for shopping with American Musical Supply we appreciate your business. Your complete satisfaction is our goal. Please hit the submit button below and our customer service department will contact you via email with your RA# and any other information you may need.